MAGEN Chicago operates a 24/6 emergency hotline, providing crucial support and rapid response services to the community. This dedicated line serves as a vital resource for individuals facing urgent situations or seeking immediate assistance. While it's important to note that in true emergencies, 911 should always be the first point of contact, MAGEN Chicago's hotline should be the second call made to ensure comprehensive community support.

 

The hotline's capabilities extend beyond emergency dispatch. It functions as a community safety and security desk, offering guidance and information to residents with concerns or questions about various situations. Whether someone needs advice on the next steps to take in a particular circumstance or simply requires reassurance, the hotline staff are prepared to assist. The service operates round-the-clock, six days a week, providing a reliable point of contact for the community. However, it's important to note that currently, this hotline does not operate on Shabbos (the Jewish Sabbath), in observance of religious practices.