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SMS MARKETING PRIVACY POLICY

Effective Date: 06/21/2025
Last Updated: 06/21/2025

INFORMATION WE COLLECT

When you opt-in to receive SMS messages from MAGEN Chicago ("we," "us," "our"), we collect the following information:

  • Mobile Phone Number: The phone number you provide when subscribing to our SMS service

  • Opt-in Information: Date, time, and method of your consent to receive messages

  • Message Interaction Data: Delivery confirmations, opt-out requests, and response data

  • Device Information: Mobile carrier information and basic device data for message delivery

  • Additional Information: Any personal information you voluntarily provide in your messages to us

HOW WE USE YOUR INFORMATION

We use your personal information solely for the following purposes:

  • Message Delivery: To send you the SMS messages you have consented to receive

  • Service Management: To process opt-out requests and manage your subscription preferences

  • Compliance: To maintain records required by applicable laws and regulations

  • Customer Support: To respond to your inquiries and provide assistance

  • Service Improvement: To analyze delivery rates and improve our messaging service

INFORMATION SHARING AND DISCLOSURE

WE DO NOT SELL, RENT, OR SHARE YOUR PERSONAL INFORMATION WITH THIRD PARTIES FOR MARKETING PURPOSES.

We may share your information only in the following limited circumstances:

  • Service Providers: With our SMS platform providers and mobile carriers solely for message delivery

  • Legal Requirements: When required by law, court order, or government request

  • Business Protection: To protect our rights, property, or safety, or that of our users

  • Business Transfer: In connection with a merger, acquisition, or sale of assets (with notice to you)

THIRD-PARTY MARKETING PROHIBITION

Your personal information will never be sold, shared, or disclosed to third parties for their marketing purposes. We do not participate in data broker activities or allow third parties to use your information for their own marketing campaigns.

DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over mobile networks is 100% secure.

YOUR RIGHTS AND CHOICES

You have the following rights regarding your personal information:

  • Opt-Out: Text STOP to [SHORT CODE] at any time to unsubscribe

  • Access: Request information about the personal data we hold about you

  • Correction: Request correction of inaccurate personal information

  • Deletion: Request deletion of your personal information (subject to legal retention requirements)

  • Portability: Request a copy of your personal information in a portable format

DATA RETENTION

We retain your personal information for as long as necessary to provide our SMS service and comply with legal obligations:

  • Active Subscribers: Information retained while you remain subscribed

  • Opt-Out Records: Maintained for 4 years minimum for compliance purposes

  • Legal Requirements: Some information may be retained longer as required by law

CHILDREN'S PRIVACY

Our SMS service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will delete such information promptly.

CONTACT INFORMATION

For questions about this Privacy Policy or to exercise your rights, contact us:

MAGEN Chicago
Address: 4950 Madison St. #1442 Skokie, IL 60077
Phone: 312-667-8500
Email: info@magenchicago.org
Website: www.magenchicago.org

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Continued use of our SMS service after changes constitutes acceptance of the updated policy.

COMPLIANCE STATEMENT

This Privacy Policy complies with applicable federal and state regulations including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and relevant state privacy laws. This document should be reviewed by legal counsel to ensure compliance with your specific business circumstances and jurisdictional requirements.

WEBSITE PLACEMENT REQUIREMENT

This Privacy Policy must be easily accessible on your website, typically linked in the footer or main navigation. For social media use, this document can be posted as a pinned post or linked in your profile/bio section.

 

SMS MARKETING TERMS OF SERVICE

Effective Date: 06/01/2025
Last Updated: 06/01/2025

ACCEPTANCE OF TERMS

By subscribing to our SMS service, you agree to these Terms of Service and our Privacy Policy.

SERVICE DESCRIPTION

Our SMS service provides subscribers with promotional offers, product updates, appointment reminders, service alerts, and other business-related communications from [COMPANY NAME] ("we," "us," "our").

SUBSCRIPTION AND FEES

Subscription Details

  • Cost: Free to join our SMS service

  • Carrier Charges: Message and data rates from your mobile carrier may apply

  • Frequency: Message frequency varies but typically ranges from 2-4 messages per week

  • Special Events: Frequency may increase during sales events or special promotions

  • Supported Carriers: Service available on major carriers including Verizon, AT&T, T-Mobile, Sprint, and other participating carriers

Opt-In Requirements

  • Consent: You must provide express written consent to receive messages

  • Age Requirement: You must be 18 years or older, or have parental consent

  • Accurate Information: You must provide a valid mobile phone number

USER RESPONSIBILITIES

By using our SMS service, you agree to:

  • Provide Accurate Information: Supply correct and current contact information

  • Lawful Use: Use the service for lawful purposes only

  • Device Security: Maintain the security of your mobile device

  • Update Information: Notify us promptly of any changes to your mobile number

  • Compliance: Follow all applicable laws and regulations

  • Respectful Communication: Use appropriate language in any replies to our messages

SERVICE AVAILABILITY AND LIMITATIONS

Service Limitations

  • No Delivery Guarantee: We cannot guarantee message delivery to all carriers or devices

  • Carrier Restrictions: Service may be affected by your mobile carrier's policies and network availability

  • Technical Issues: We are not responsible for delays, failures, or errors in message delivery due to:

    • Mobile carrier network problems

    • Device compatibility issues

    • Network congestion

    • Government regulations or restrictions

Geographic Limitations

  • Coverage Area: Service is available in the United States and its territories

  • International: International messaging may not be supported

OPT-OUT AND TERMINATION

Your Right to Opt-Out

  • Stop Messages: Text STOP to [SHORT CODE] at any time to unsubscribe

  • Immediate Effect: Opt-out requests are processed immediately

  • Confirmation: You will receive a confirmation message when you opt out

  • No Fees: There are no fees for opting out

Termination by Company

We reserve the right to terminate your subscription for:

  • Misuse: Inappropriate use of the service

  • Legal Violations: Violation of these terms or applicable laws

  • Technical Issues: Persistent delivery problems

  • Carrier Requirements: If required by mobile carrier policies

Effect of Termination

  • Message Cessation: You will stop receiving messages

  • Data Retention: Certain information may be retained for legal compliance

  • Re-subscription: You may re-subscribe at any time through normal opt-in process

PROHIBITED USES

You may not use our SMS service to:

  • Illegal Activities: Engage in any unlawful activities

  • Harassment: Harass, abuse, or threaten others

  • Spam: Send unsolicited messages to other users

  • Impersonation: Impersonate any person or entity

  • Malicious Content: Transmit viruses, malware, or harmful code

  • Commercial Use: Use the service for unauthorized commercial purposes

INTELLECTUAL PROPERTY

  • Our Content: All content in our messages is owned by us or our licensors

  • Limited License: You receive a limited license to receive and view messages for personal use

  • No Reproduction: You may not reproduce, distribute, or create derivative works from our content

  • Trademarks: Our company name, logo, and trademarks are our property

DISCLAIMER OF WARRANTIES

Our SMS service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to:

  • Merchantability: Fitness for a particular purpose

  • Reliability: Uninterrupted or error-free service

  • Accuracy: Accuracy or completeness of information

  • Security: Complete security of transmissions

LIMITATION OF LIABILITY

Liability Limits

Our liability is limited to the maximum extent permitted by law. We are not liable for:

  • Indirect Damages: Any indirect, incidental, or consequential damages

  • Lost Profits: Loss of profits, data, or business opportunities

  • Service Interruptions: Damages from service interruptions or delays

  • Third Party Actions: Actions of mobile carriers or other third parties

Maximum Liability

In no event shall our total liability exceed $100 or the amount you paid for our services in the past 12 months, whichever is less.

INDEMNIFICATION

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising from:

  • Your use of the SMS service

  • Your violation of these terms

  • Your violation of any third party rights

  • Any content you submit or transmit

FORCE MAJEURE

We are not liable for any failure to perform due to circumstances beyond our reasonable control, including:

  • Natural disasters

  • Government actions

  • Labor disputes

  • Network outages

  • Cyber attacks

GOVERNING LAW AND DISPUTE RESOLUTION

Governing Law

These Terms are governed by the laws of [STATE/JURISDICTION] without regard to conflict of law principles.

Dispute Resolution

Any disputes arising from these Terms or the SMS service shall be resolved through:

  • Informal Resolution: Good faith negotiations between the parties

  • Binding Arbitration: Individual arbitration if informal resolution fails

  • Jurisdiction: Courts of [STATE/JURISDICTION] for any matters not subject to arbitration

MODIFICATIONS TO TERMS

Right to Modify

We reserve the right to modify these Terms at any time by:

  • Website Posting: Posting updated terms on our website

  • Notice: Providing notice through our SMS service or other means

  • Effective Date: Changes become effective on the date specified

Continued Use

Your continued use of the SMS service after changes constitutes acceptance of the modified Terms.

SEVERABILITY

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the SMS service.

CONTACT INFORMATION

Questions about these Terms of Service should be directed to:

MAGEN Chicago

Address: 4950 Madison St. #1442 Skokie, IL 60077
Phone: 312-667-8500
Email: info@magenchicago.org
Website: www.magenchicago.org

COMPLIANCE STATEMENT

These Terms of Service comply with applicable federal and state regulations including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and relevant telecommunications laws. This document should be reviewed by legal counsel to ensure compliance with your specific business circumstances and jurisdictional requirements

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